Platform overview

How Eyemoved fits together: search across markets, save and share shortlists, use tools and services, and contact agents.

Creating an account

Sign up for Eyemoved, verify your email, and unlock saved searches, collections, and agent contact tools.

Personalising your profile

Add your name, preferences, and contact defaults so agents and tools reflect how you like to search.

Getting Started Guide

Saving properties

Bookmark homes you like, organise them into collections, and return to them from any device.

Account Setup

Search and alerts

Search by typing a place, use advanced filters on the home page, draw or sketch on the map, try AI search, and save alerts.

First Steps

Messaging, viewings, and your market

Signed-in Messages and Viewings versus email-only paths; alerts; blocking and reporting; per-market attachments.

Getting more help

Browse the help hub by topic, search articles, or contact the team when you need a human.

Enquiries, viewings, and agent contact

How Request viewing, Sent enquiries, direct agent contact, duplicate warnings, and platform-recorded viewing status work.

Seller updates — your agent’s portal link

How sellers open the vendor portal from an email link, or via your signed-in account when your agent has linked you to exactly one listing.

Support Guidelines & SLA Expectations

Learn how to submit support requests, report listing issues, and what response timelines (SLAs) you can expect.

Understanding your client dashboard

Learn how your client dashboard tracks saved properties, active transactions, mortgage calculations, and neighborhood insights.

Rental applications and tenancy progress

When an agent invites you to apply, track status, upload documents, and follow tenancy steps after approval.

Avoiding property scams

Recognise common rental and purchase scams, protect payments and personal data, and report suspected fraud on Eyemoved.